FIND YOUR ANSWERS HERE
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WHERE IS MY ORDER?
Once your order is placed, we usually ship it within 24 hours (excluding weekends and public holidays). In some cases, there might be slight delays. Don't worry—you’ll receive timely updates and tracking information via email and SMS to keep you informed about your order's progress.
HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?
We aim to process and ship all orders within 24 hours of receiving them. In rare cases, there might be slight delays. The delivery speed depends on the shipping method you select—standard or express.
CAN I TRACK MY ORDER?
Yes, you will receive regular updates and tracking details via email and text messages to keep you informed about your order status. Please remember to check your Junk or Spam folder as our emails may sometimes land there based on your mailbox settings.
CAN I CANCEL MY ORDER AFTER PLACING IT ONLINE?
Yes, you can cancel your order directly on our website as long as it hasn’t been shipped from our warehouse—usually within 4 to 12 hours of placing the order (excluding weekends and holidays). Once the order has been shipped, cancellations are no longer possible.
CAN I RETURN OR EXCHANGE MY ORDER AFTER I RECEIVE IT?
We always strive to ensure our customers are satisfied with their purchases. However, if you need to return or exchange an item, we're here to help! Please visit our Return & Exchange page for detailed information and step-by-step instructions.
ARE GADGETREE CASES EASY TO APPLY?
Yes, absolutely! Gadgetree cases are very easy to apply and fit perfectly on your device without any hassle.
DO YOU OFFER CASH ON DELIVERY (COD)?
Yes, we offer Cash on Delivery as a convenient payment option in most serviceable pin codes. Availability will be shown at checkout based on your delivery location.
HOW CAN I CHANGE MY DELIVERY ADDRESS AFTER PLACING AN ORDER?
If your order hasn’t been shipped yet, you can contact our support team immediately to update the delivery address. Once the order is dispatched, changes cannot be made.
Couldn't find your answer?
We're here for you. If you weren’t able to find the answer you were looking for, feel free to contact us directly — our support team is always happy to help.